Know before you party
It's all in the details (AKA the FAQs)
Delivery & Installation
The Party Bar is a full-service event design company, which means all items are professionally delivered, installed, and removed by our team.
For events within the Omaha metro, a minimum order of $400 is required. Labor and installation fees are typically 20% of the order subtotal and cover design execution, setup, equipment, and on-site labor.
Delivery is calculated at $2 per mile (round trip from our warehouse, including both delivery and pickup). Projects requiring specialty installation such as ceiling treatments, rigging, or advanced installs may be subject to a 30% labor and installation fee.
Events requiring early morning load-ins (before 8:00 AM) or late-night removals (after 9:00 PM) may include additional labor charges.
Service Areas & Travel
While based in Omaha, Nebraska, The Party Bar regularly services events throughout the Midwest and beyond.
We frequently travel to Lincoln, Des Moines, Kansas City, Sioux Falls, and surrounding regions. Destination events outside our standard service area are welcomed and quoted individually based on logistics, travel time, staffing, and production needs.
Additional costs may include travel time, mileage, lodging, transportation, trucking, or multi-day staffing depending on event scope and location.
We’re always happy to review your location and provide a custom travel proposal.
Deposit & Payment
A 50% non-refundable retainer is required to reserve your event date and secure production.
The remaining balance is due 14 days prior to your event for balloon and rental orders. Full-service event design and production projects require final payment 30 days prior to the event date.
For bookings made within these timeframes, full payment may be required at the time of booking.
No dates are reserved without a signed agreement and paid retainer.
Cancellations
All retainers are non-refundable and non-transferable due to the custom nature of our work and reserved production time.
Cancellations made more than 30 days prior to the event forfeit the retainer only. Cancellations made within 30 days of the event remain responsible for the full contracted amount.
Weather Policy
Outdoor events are subject to weather conditions that may impact installation, safety, and design integrity.
While we take every precaution to prepare for outdoor environments, wind, rain, heat, humidity, and extreme temperatures can affect decor, balloons, rentals, and custom builds.
Our team may recommend adjustments, relocation, structural changes, or alternative installation methods when weather conditions pose a risk to safety or product integrity.
In severe weather conditions, installations may need to be moved indoors or modified at the discretion of The Party Bar team. Weather-related changes do not qualify as a cancellation or refund condition.
Damages
Clients are responsible for all rental items, installations, and custom pieces from the time of setup until pickup by The Party Bar.
While normal wear is expected, damage, loss, theft, misuse, or unauthorized modification may result in repair or replacement fees.
Items should not be moved or altered without prior approval. If anything appears damaged or unsafe, it should not be used and our team should be notified immediately.
Note: At this time, The Party Bar does not charge a separate damage retainer or maintenance fee. Instead, we evaluate each situation individually. Because of this, we maintain a higher standard for proper care and use of our inventory to ensure every piece remains in excellent condition for all clients.